Kevin KozlenYouTube Frustration Reaching a Boiling Point, AgainYouTube’s removal and suspension practices are increasingly frustrating users, and it could — once again — be creating a dangerous…8 min read·Oct 4, 2021----
Kevin Kozlen5 Tips as you Start Building a ChatbotChatbots are everywhere. Hackdays, innovation sessions, startups… they’re all talking about developing chatbots. There’s a lot of hype…3 min read·May 7, 2018----
Kevin KozlenThe Hype Around Artificial IntelligenceThere’s a lot of hype about Artificial Intelligence (AI) and trends indicate AI will power 33 million voice assistants by the end of 2017…3 min read·Oct 24, 2017----
Kevin KozlenAdvertising Article Made me CringeI was forwarded this article from Keith Weed, Chief Marketing & Communications Officer of Unilever, who talks about his “top 3 takeaways…3 min read·Oct 5, 2017----
Kevin KozlenThe Casey Neistat EffectWhat happens when YouTube Vlogger Casey Neistat sends a little love your way? Dustin at Disciplining Recovery found out this past week…2 min read·Mar 9, 2017----
Kevin KozlenWalmart CEO’s Outreach to AssociatesAt a recent Ragan conference, E. Blake Jackson, Director, Corporate Communications at Walmart talked about how they work with their CEO to…3 min read·Mar 8, 2017----
Kevin KozlenFacebook for CEOs & Business InfluencersBeing on Facebook is no longer taboo, and more than 150 CEOs and business leaders now have a public presence on Facebook. That’s up over…4 min read·Feb 24, 2017----
Kevin KozlenSocial Media Trends for 2017I love being able to go back and look at some of my predictions and comments on social media and technology from years ago (like these…3 min read·Feb 9, 2017----
Kevin KozlenTargeted Personalized VideoAs I look to the future to predict what might be the “next big thing” in marketing and technology, live video is all the rage right now. I…2 min read·Nov 28, 2016----
Kevin KozlenFor Better or Worse AI Bots are the FutureWhen was the last time you called a business and were excited about reaching an interactive voice response (IVR) system? How many times do…3 min read·Nov 28, 2016----